The questions our team gets most often. If yours isn't here, send us a message above or ask Philer AI.
How quickly will you respond?
Our team responds within one business day (Mon–Fri, 10 am–6 pm ET). For instant answers, Philer AI at closing.philer.ai is available 24/7 and handles most questions in seconds.
Can I get a quote before committing?
Absolutely. Philer's pricing is fixed and transparent — you can see all prices on our Services page. For a detailed quote including estimated disbursements, select "Get a Quote" above and fill in your details.
I'm a real estate agent. How do I partner with Philer?
Select "Agent Partnership" from the tabs above and send us a message with your brokerage details. Our partnerships team will walk you through the agent portal and volume pricing within one business day.
Does Philer serve my province?
Philer is currently licensed in Ontario and Alberta. If you're in another province, select "Other (coming soon)" in the form — we'll add you to our waitlist and notify you when we expand to your region.
What if I have an urgent closing matter?
For time-sensitive matters, call us directly at +1-365-654-0606 during business hours. Existing clients can message their assigned lawyer directly from the closing portal — active files are monitored closely.
I'm an existing client — who do I contact?
Log into your portal at closing.philer.ai — your assigned lawyer and closing coordinator are reachable directly from your file dashboard. You can also email your assigned contact directly.
How do I file a complaint?
Fill out the contact form with your file number and a description of your concern. Philer is regulated by the Law Society of Ontario and follows their complaint resolution process.
Where is Philer located?
Philer is a fully virtual law firm with no public walk-in office. Our legal team is based in Toronto, ON and serves clients across Ontario and Alberta. All consultations take place via Zoom or phone.